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Follow Your Shipment Online

Track and Trace

You can monitor your shipment’s progress in real time with Canadian North’s Cargo Track and Trace feature. After your cargo is shown as having flown, processing at our destination facilities may take up to 72 hours due to high cargo volume. If you have not received a notification that your cargo is ready for pick-up, please wait a minimum of 72 hours from the arrival of the corresponding flight before coming to or contacting our local Cargo warehouse. This will ensure that our agents can focus on making your cargo readily available as soon as possible.

Please enter the AWB number you received from Canadian North’s cargo office in the search field below to track your shipment.

Search for cargo

Local Cargo Offices

Cargo Reservations and information

Tel: 1-800-267-1247

Arctic Bay Cargo Arctic Bay Airport

Arctic Bay, NU X0A 0A0
Phone: 1-867-439-3000
Fax: 1-867-439-3001
E-mail: yabops7f@canadiannorth.com

Office opens 2 hours prior to the first flight and closes 1 hour after the last flight.

Cambridge Bay Cargo Cambridge Bay Airport

Cambridge Bay, NU X0B 0C0
Phone: 1-867-983-2656
Fax: 1-867-983-2796
E-mail: ycbcargo7f@canadiannorth.com

Office opens 2 hours prior to the first flight and closes 1 hour after the last flight.

Kinngait / Cape Dorset Cargo Cape Dorset Airport

Cape Dorset, NU X0A 0C0
Phone: 1-867-897-8938
Fax: 1-867-897-8180
Email: yteops7F@canadiannorth.com

Office opens 2 hours prior to the first flight and closes 1 hour after the last flight.

Clyde River Cargo Clyde River Airport

Clyde River, NU X0A 0E0
Phone: 1-867-924-6365
Fax: 1-867-924-6397
Email: ycyops7f@canadiannorth.com

Office opens 2 hours prior to the first flight and closes 1 hour after the last flight.

Edmonton Cargo 1759 35 Avenue East

Edmonton International Airport, AB T9E 0V6
Phone: 1-780-890-4206
Fax: 1-780-890-7169
E-mail: yegcargo@canadiannorth.com

MON-FRI 08:00 – 16:00
SAT-SUN 08:00 – 12:00

Fort Simpson Cargo Fort Simpson Airport

Fort Simpson, NT X0E 0N0
Phone: 1-867-695-2020
Fax: 1-867-695-2322
E-mail: yfsops7f@canadiannorth.com

Office opens 2 hours prior to the first flight and closes 1 hour after the last flight.

Gjoa Haven Cargo Gjoa Haven Airport

Gjoa Haven, NU X0B 1J0
Phone: 1-867-360-6193
Fax: 1-867-360-6194
E-mail: yhkops7f@canadiannorth.com

Office opens 2 hours prior to the first flight and closes 1 hour after the last flight.

Hay River Cargo 101 Airport Road

Hay River, NT X0E 0R9
Phone: 1-867-874-2847
Fax: 1-867-874-2849
E-mail: yhyops7f@canadiannorth.com

Office opens 2 hours prior to the first flight and closes 1 hour after the last flight.

Sanirajak / Hall Beach Cargo Hall Beach Airport

Sanirajak, NU X0A 0K0
Phone: 1-867-928-8927
Fax: 1-867-928-8882
E-mail: yuxops7F@canadiannorth.com

Office opens 2 hours prior to the first flight and closes 1 hour after the last flight.

Igloolik Cargo Igloolik Airport

Igloolik, NU X0A 1L0
Phone: 1-867-934-8973
Fax: 1-867-934-8955
E-mail: ygtops7F@canadiannorth.com

Office opens 2 hours prior to the first flight and closes 1 hour after the last flight.

Inuvik Cargo Mike Zubko Airport

P.O. Box 1038
Inuvik, NT X0E 0T0
Phone: 1-867-777-2953
Fax: 1-867-777-4729
E-mail: yevcargo@canadiannorth.com

MON: 10:00-16:00
TUE: 10:00-16:00
WED: Closed
THU: 1000-16:00
FRI: Closed
SAT: 10:00-16:00
SUN: Closed

Iqaluit Cargo Iqaluit Airport

Iqaluit, NU X0A 0H0
Phone: 1-867-979-5317
Fax: 1-867-979-4655
E-mail: yfbcargo@canadiannorth.com

MON-FRI: 08:00-19:00
SAT: 10:00-17:00
SUN: 10:00-17:00
Stat Holidays: 12:00-16:00

Kimmirut Cargo Kimmirut Airport

Kimmirut, NU X0A 0N0
Phone: 1-867-939-2250
Fax: 1-867-939-2158
E-mail: ylcops7f@canadiannorth.com

Office opens 2 hours prior to the first flight and closes 1 hour after the last flight.

Kugaaruk Cargo Kugaaruk Airport

Kugaaruk, NU X0B 1K0
Phone: 1-867-769-6063
Fax: 1-867-769-6064
E-mail: ybbops7f@canadiannorth.com

Office opens 2 hours prior to the first flight and closes 1 hour after the last flight.

Kugluktuk Cargo Kugluktuk Airport

Kugluktuk, NU X0B 0E0
Phone: 1-867-982-3208
Fax: 1-867-982-3668
E-mail: ycocargo7f@canadiannorth.com

Office opens 2 hours prior to the first flight and closes 1 hour after the last flight.

Kuujjuaq Cargo Kuujjuaq Airport

Air Inuit Cargo Building
Kuujjuaq, QC J0M 1C0
Phone: 1-819-964-2225
Fax: 1-819-964-6365
E-mail: yvpcargo7f@canadiannorth.com

Office opens 2 hours prior to the first flight and closes 1 hour after the last flight.

Montreal Cargo Air Inuit Cargo Warehouse

800 Stuart Graham, Suite 110
Dorval, QC H4Y 1J6
Phone: 1-514-631-8560
E-mail: yulcargo7f@canadiannorth.com

Shipping and Receiving Hours
MON-FRI: 08:00-16:00 (Operating Hours 08:00-20:00)
SAT-SUN: 08:00-14:00 (Operating Hours 08:00-18:00)

Customer Service Hours
MON-FRI: 08:00-20:00
SAT-SUN: 08:00-18:00

Norman Wells Cargo Norman Wells Airport

Norman Wells, NT X0E 0V0
Phone: 1-867-587-2321
Fax: 1-867-587-3077
E-mail: yvqcargo@canadiannorth.com

MON: 09:00-16:00
TUE: 10:00-17:00
WED: Closed
THU: 09:00-16:00
FRI: Closed
SAT: 10:00-16:00
SUN: Closed

Ottawa Cargo 100 Thad Johnson Private – Drop-Off Only

Ottawa, Ontario K1V 0R1
Phone: 1-613-254-6471
Fax: 1-613-254-6477
E-mail: yowcargoagent7f@canadiannorth.com

MON-FRI: 07:30-19:30
SAT-SUN: 08:00-16:30

Ottawa Cargo 140 Thad Johnson Private – Pick-Up Only

Ottawa, Ontario K1V 0R1
Phone: 1-613-254-6200 Ext. 6111
E-mail: yowcargoagent7f@canadiannorth.com

MON-FRI: 07:00-19:00
SAT-SUN: 07:00-16:00

Pangnirtung Cargo Pangnirtung Airport

Pangnirtung, NU X0A 0R0
Phone: 1-867-473-8771
Fax: 1-867-473-8623
E-mail: yxpops7F@canadiannorth.com

Office opens 2 hours prior to the first flight and closes 1 hour after the last flight.

Pond Inlet Cargo Pond Inlet Airport

Pond Inlet, NU X0A 0S0
Phone: 1-867-899-8882
Fax: 1-867-899-8759
E-mail: yioops7F@canadiannorth.com

Office opens 2 hours prior to the first flight and closes 1 hour after the last flight.

Qikiqtarjuaq Cargo Qikiqtarjuaq Airport

Qikiqtarjuaq, NU X0A 0B0
Phone: 1-867-927-8873
Fax: 1-867-927-8320
E-mail: yvmops7F@canadiannorth.com

Office opens 2 hours prior to the first flight and closes 1 hour after the last flight.

Rankin Inlet Cargo Rankin Inlet Airport

Rankin Inlet, NU X0C 0G0
Phone: 1-867-645-3720
E-mail: yrtcargo@canadiannorth.com

Office opens 2 hours prior to the first flight and closes 1 hour after the last flight.

Resolute Bay Cargo Resolute Bay Airport

Resolute Bay, NU X0A 0V0
Phone: 1-867-252-3982
Fax: 1-867-252-3794
E-mail: yrbops7f@canadiannorth.com

Office opens 2 hours prior to the first flight and closes 1 hour after the last flight.

Taloyoak Cargo Taloyoak Airport

Taloyoak, NU X0B 1B0
Phone: 1-867-561-5054
Fax: 1-867-561-5055
E-mail: yyhops7f@canadiannorth.com

Office opens 2 hours prior to the first flight and closes 1 hour after the last flight.

Ulukhaktok Cargo Ulukhaktok Airport

Ulukhaktok, NT X0E 0S0
Phone: 1-867-396-3063
Fax: 1-867-396-3053
E-mail: yhiops7f@canadiannorth.com

Office opens 2 hours prior to the first flight and closes 1 hour after the last flight.

Yellowknife Cargo 155 Bristol Ave.

Yellowknife, NT X1A 2R3
Phone: 1-877-214-6001 ext 6651
E-mail: yzfcargo7f@canadiannorth.com

SUN-FRI: 07:00-19:00
SAT: 08:00-16:30

Cargo Call Center

For information on obtaining a quote, pickup or delivery, or cargo logistics:
Tel: 1-800-267-1247

cargologistics@canadiannorth.com

Monday to Friday: 8 a.m. to 6 p.m. EST

Canadian North’s vast and comprehensive route system serves the cargo needs of more northern communities than any other air carrier in Canada.  From small packages to bulk items, equipment and even vehicles, Canadian North’s versatile fleet can handle just about any cargo shipment.

With major staging points in Ottawa, Montreal, Kuujjuaq, Iqaluit, Yellowknife, Edmonton and Winnipeg, refrigeration facilities and a reliable truck-to-air network, we are well equipped to handle a wide range of cargo movement.

Choose from one of four secure and efficient cargo handling methods:

Cargo Prioritair

  • The fastest way to get your shipment there
  • A little more money, a bit less time
  • Your shipment travels on the next available flight

General Cargo

  • A little more time, but more economical
  • Delivered in up to five days (depending on flight frequencies)

FirstPac

  • Package delivery system up to 2.2 kg (5lbs) per package
  • Flat rates anywhere Canadian North flies
  • Delivered on the next available flight
  • Non-perishable, non-valuable items only

Cargo Charter

  • Intended for high volume cargo movements
  • For destinations outside of Canadian North network
  • When immediate timelines are critical
  • For more information see: Charter Services

Canadian North applies dimensional weight calculations to all shipments to determine if the actual or dimensional weight will be used in the calculation of charges. The greater value of the two will be applied.

DIM Calculator

Multiply, in centimetres, the length, width and height of the package and divide by 6000 to calculate dimensional weight in kilograms.

Truck-to-Air Network

You don’t need to be at a Canadian North shipping counter to have your cargo shipped. Here’s how it works:

  • If your package originates in a major southern Canadian centre (excluding Winnipeg), it can be picked-up and shipped by ground to one of our northern air staging points.
  • Your package will then be air shipped to its final northern destination.
  • Perishable products may not be shipped this method due to inadequate refrigeration facilities during truck to air handling.

When a declared value is stated on the waybill, a charge of $4.00 per $100 declared value will be charged. In the event of damage or loss, the limited liability per kilogram will therefore be increased based on the weight of the shipment and the amount declared on the waybill. (Some exceptions apply, i.e. food and carvings.)

Claims for loss or damages will only be calculated on the weight of those parts or pieces of a shipment that were lost or damaged.

If no declared value is stated on the waybill, in the event of damage or loss, the amount of liability will not exceed $1.10 per kilogram.

Cargo

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