A Few Travelling Tips
Travelling with Pets
Professionally trained service animals, which are assisting customers with disabilities, are carried on all aircraft types in the cabin at no charge. Service animals are permitted to remain on the floor at the passenger’s feet as long as they are properly harnessed. Canadian North will require written proof that a professional service animal institution has trained their service animal.
Canadian North will accept your live animal on your flight for transport in the cabin or in the baggage compartment providing the animals fit in the IATA approved container/kennels. Arrangements must be made a minimum of 48 hours prior to departure by contacting Canadian North Reservations at 1-800-267-1247. The number of animals accepted is limited per flight and may require the modification of your reservation to allow us to accommodate your pet.
**The dimensions and containers are under each section for PETC or checked baggage, ect.
Pets in Cabin
You’re welcome to bring: small household domesticated animals including; dogs, cats, ferrets, rabbits, hamsters and birds on board the aircraft with you;if the pet is not included on this list it will not be accepted for transport as a pet in cabin and local arrangements with the cargo facility will need to be made.
The pet is small enough to be able to stand up, turn around, and lie down in a natural position in it’s soft sided/hard kennel under the seat in front of you.
Dogs and cats may travel in a soft-sided carrier; the rest of the animals must travel in a IATA Approved container/kennel.
We limit the number of pets permitted on each flight; we strongly recommend requesting space for your pet as soon as you have completed your booking. If you do not request space for your pet(s) 48 hours before departure, space may not be available and you may not be permitted to travel with your pet. Requesting pets for travel with at least 48 hours before departure does not constitute a guarantee that your pet will be accepted for travel until confirmed.
Please contact us at Canadian North Reservations by phone 1-800-267-1247 or email email@example.com to get your pet added to your reservation
Dimensions of the kennel and combined weight of the Pet in kennel must be given at the time of reservation.
Live animals will not be transferred onto another airline and arrangements must be made with the other carrier.
Your pet cannot travel with you in the cabin if:
- You are seated in an exit row or bulkhead row
- If the animal and kennel exceeds 20 lbs?
The combined weight and size of the container/kennel and personal item must comply with the carry-on baggage regulations
- If the carrier is too small for the animal
Charges one way $86.25*
Pet and their carrier
- Container/kennel is part of passenger’s carry-on limits. The combined weight and size of the container/kennel and personal item must comply with carry-on baggage regulations
- Carriage of animals is limited to one (1) animal per container and one (1) container per passenger
- If animal is able to stand up, turn around freely in standing position, to sit or stand erect and to lie down in a natural position.
- For the safety and security of the Pet in Cabin, the pet must be contained in it’s container/kennel from the time of boarding until an approved location within the terminal. Under no circumstances should a pet be allowed to roam free on the airport ramp.
- Carrier must be:
- soft – sided or hard sided airline approved
- Leak proof
- Well ventilated
This carrier is the
WRONG size for your pet
This carrier is the
GOOD size for your pet
Kennels must not be:
- A cardboard box
- Duffle bag or any other type of non approved IATA kennel bag
Maximum Carrier size
External Dimensions (Inches)
Length x Width x Height
External Dimensions (centimetres)
Length x Width x Height
Kennel Weight (LBS)
Kennel Weight (KG)
19 x 16 x 9
48 x 40 x 22
18 x 8 x 9
46 x 20 x 22
We recommend you arrive at least 90 minutes prior to your flight departure. For more information see Canadian North Guideline for Pets in Cabin Pamphlet.
Conditions of Animals:
- Animals that emits an offensive odor, is hostile, or in an agitated state at the time of tender will be denied at our discretion.
- Pets that are younger than eight weeks old will not be accepted for transport due to the possible dehydration during flight
- Females in heat, or with suckling young will not be accepted for transport.
- Muzzled animals will denied or otherwise restrained if the muzzle or other device restricts respiration
- Canadian North will not be responsible in the event of loss, delay, injury, sickness or death of any pet or animal accepted for transportation
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