For a translated version of this announcement, please click here.
Effective Sunday, December 1, 2019, Trans-Sol Aviation Service (TSAS) will become the designated ground handler for Air Inuit and Canadian North at Montréal–Trudeau International Airport. This means that TSAS will provide ticketing, check-in, boarding, ramp and baggage services for all of our scheduled flights departing from and arriving to this location.
TSAS is a well-established Quebec-based company that provides similar services for numerous other airlines that operate from this airport and shares our commitment to safety, reliability and exceptional customer service.
As subsidiaries of Makivik Corporation, Air Inuit and Canadian North are dedicated to meeting the essential air transportation needs of all Nunavimmiut, always with friendly and helpful service. We have worked closely with TSAS to ensure a seamless transition. Customers travelling with us will notice that there will be new Customer Service Agents supporting us in Montréal. Beyond that, our respective check-in counters and cargo locations will remain unchanged and our operations will continue to be led by our base managers who will ensure that we provide our best possible service to everyone who travels and ships with us.
TSAS’s team members are ready to assume their responsibilities on December 1, but there may be a short adjustment period for them to get to know our respective customers and become completely familiar with our systems and processes. Thank you in advance to everyone for your understanding and patience.
If you have any questions about your upcoming travel, please contact us:
- Air Inuit – 1.800.361.2965 | firstname.lastname@example.org
- Canadian North – 1.800.267.1247 | email@example.com
On behalf of Air Inuit and Canadian North, thank you for travelling and shipping with us. It is always our pleasure to serve you.