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Follow Your Shipment Online

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As the Shipper, it is your responsibility to:

  • Indicate on each box tendered (in indelible ink) any special handling requirements (cooler, freezer, keep from freezing, fragile, this way up).
  • Ensure all inner and outer packaging is sufficient to protect the commodity enclosed.
  • Properly package all perishable items to maintain optimum internal temperatures at all times (gel-packs are the recommended refrigerant for fresh fish, seafood and shellfish).

Due to limited refrigeration facilities within remote communities, and the harsh conditions of the North, it is recommended that all perishable items be properly packaged to maintain optimum internal temperatures during loading and unloading, flight times, station stops en-route and holding for pick-up.

Please follow the below packaging and labeling guidelines. Failure to do so may result in damage to goods:

Labeling Fragile
Interior Packaging Wrapped in foam
Exterior Packaging Original box and wooden crate
Loose items Must be packed separately
Documentation Not required
Labeling Fragile
Interior Packaging Windshields must be removed and stored in a protective box
Exterior Packaging Crated for Jet, uncrated but covered for Turbo prop
Loose items Must be packed separately
Documentation Required
Labeling Not required
Interior Packaging Must be unloaded
Exterior Packaging Properly stored in locked container
Loose items Ammunition must be packaged separately
Documentation Firearms possession or acquisition licence required
Labeling Fragile / dry / sec
Interior Packaging Styrofoam on tips, leak proof packaging
Exterior Packaging Sturdy corrugated cardboard or wooden crate
Loose items Must be packed separately
Documentation Permits may be required
Labeling Fragile; Glass; this way up (orientation labels)
Interior Packaging Foam inserts to ensure no movement during handling and transportation
Exterior Packaging Must be in a wooden crate to ensure no bending or punctures from other cargo, which can occur during transport or storage
Loose items Must be packed separately
Documentation Not required
Labeling Top Load only; this way up (orientation labels)
Interior Packaging Sealed in plastic to protect from moisture during handling and transportation
Exterior Packaging Must be solid exterior packaging (heavy cardboard or wood crate) to ensure no bending or punctures from other cargo, which can occur during transport or storage of consolidated cargo
Loose items Must be packed separately
Documentation Not required

Cargo

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