Charges for some shipments may be assessed by dimensional weight rather than actual weight – this is because it is often the size of cargo, rather than the weight of cargo, which limits how much can go on the plane.

Dimensional weight is calculated by multiplying the length, width, and height of a shipment in centimeters and dividing this number by the dimensional factor, which at Canadian North is 7,000. When the actual weight and the dimensional weights are compared, the higher number will be used as the chargeable weight. For shipments within our own network, our dimensional factors are 15% lower than the industry standard of 6,000. We use an even lower factor of 9,000 to further reduce the impact of dimensional weights on customers paying in cash for personal (i.e. non-business) shipping. For shipments beyond our owned Cargo service areas, industry standard calculations will apply.